Webshop items and all types of credits/coins are labeled as virtual products. We do not issue refunds for virtual products once the order is submitted. We recommend contacting us for assistance if you experience any issues receiving or using our products. By buying our product from our website/server you agree that, because of the nature of the products sold, which are virtual, there are no refunds under any circumstance. If you submit any payment you agree that you will not dispute, ask for a partial refund, or a full refund. If you do not agree to the above, please do not submit any payment.